Health and Safety Policy for Addiscombe Storage

At Addiscombe Storage, health and safety is a core part of how the facility is managed, maintained, and used. This health and safety policy sets out the standards expected to help protect customers, staff, contractors, and visitors. We are committed to providing a secure storage environment where risks are identified early and managed responsibly. Our approach is based on prevention, awareness, and consistent good practice, supported by clear procedures and regular review.

The purpose of this policy is to reduce the likelihood of injury, damage, and unsafe situations across all parts of the site. Safe storage is not only about protecting belongings; it is also about ensuring that people can move around the facility carefully and confidently. Every person using the premises has a role to play in maintaining a safe environment, whether they are loading items, accessing a unit, or working within shared areas. Simple actions matter, such as keeping walkways clear and reporting hazards promptly.

Our Commitments

We aim to provide a well-managed storage environment through sensible controls and regular oversight. This includes maintaining clean and orderly access routes, monitoring shared spaces, and encouraging safe behaviour at all times. Staff are expected to follow established procedures, use equipment correctly, and remain alert to potential hazards. In addition, the facility promotes a culture of responsibility where concerns are addressed without delay. Health and safety management is continuous, not a one-time task.

Risk assessment is a key part of the policy. We regularly review common hazards such as slips, trips, lifting strain, blocked access points, and improper storage of items. Where risks are identified, suitable controls are applied to reduce the chance of harm. These measures may include improved housekeeping, clearer signage, inspection routines, and reminders about safe manual handling. The aim is to keep the storage environment practical, efficient, and as safe as reasonably possible.

Safe Use of the Storage Facility

Customers should use the premises carefully and store items in a way that does not create danger to themselves or others. Heavy goods should be placed sensibly, with stable stacking and suitable support where needed. Aisles, doors, and emergency access routes must remain unobstructed. Items that could spill, leak, or cause contamination should be packaged securely before storage. It is also important to avoid overfilling units, as this can increase the risk of falls and make access unsafe.

The storage facility may involve movement of trolleys, pallets, doors, and other equipment. These should be handled in a controlled manner to prevent damage or injury. Users are encouraged to take their time, watch their footing, and ask for assistance if an item is too heavy or awkward to move safely. Good judgement is essential when working in shared areas, especially where other people may be passing through at the same time.

Staff training supports the delivery of this policy. Employees receive guidance on emergency procedures, hazard reporting, basic fire awareness, and safe work practices relevant to the site. Training is refreshed when needed to reflect changes in operations, equipment, or legal expectations. Competence is important, and staff are expected to understand both their own responsibilities and the limits of their authority when dealing with unusual or unsafe situations.

Emergency readiness is also a significant part of our health and safety approach. Clear procedures are maintained for incidents such as fire, injury, power failure, or other emergencies that may affect safe operation. Exits must remain available, and emergency equipment should be accessible and in good working order. In the event of an incident, people should follow instructions quickly and calmly. The priority is always to protect life and prevent escalation.

Accident reporting helps us learn and improve. Any incident, near miss, or unsafe condition should be recorded and reviewed so that action can be taken where necessary. This may include repair work, procedural changes, or additional safety checks. By treating near misses seriously, Addiscombe Storage can address concerns before they develop into more serious problems. Prompt reporting supports a safer site for everyone.

Fire safety is managed through preventive measures and ongoing vigilance. Combustible materials must be stored appropriately, and ignition sources should never be left unmanaged. Users are not permitted to store prohibited items that may create a fire, explosion, or other serious hazard. Staff monitor conditions and raise concerns where storage practices appear unsafe. Keeping the site free from clutter and misuse is essential to protecting both property and people.

Housekeeping standards contribute greatly to safety. Floors should be kept free from debris, spills must be dealt with promptly, and waste should be removed in an orderly way. Poor housekeeping can cause slips, hinder access, and make emergency response more difficult. For this reason, everyone using the facility is expected to leave areas tidy after use and to avoid placing items where they could fall or obstruct movement. A clean site is a safer site.

Responsibilities and Review

Responsibility for health and safety is shared. Management is responsible for maintaining the policy, providing suitable resources, and making sure controls remain effective. Staff must follow procedures, carry out checks, and escalate concerns appropriately. Customers and visitors are expected to act carefully, respect site rules, and avoid unsafe behaviour. This shared responsibility helps create a storage environment where safety is built into everyday operations.

We are committed to reviewing this policy regularly so that it continues to reflect current practice and operational needs. Updates may be made following incidents, changes in equipment, new risks, or improvements identified through inspection and monitoring. The policy is intended to be practical, clear, and supportive of safe use across the facility. It represents our ongoing commitment to protect people, preserve stored items, and maintain high standards throughout Addiscombe Storage.

Ultimately, health and safety at Addiscombe Storage depends on consistent attention, sensible behaviour, and a willingness to act when something seems unsafe. By following this policy, everyone contributes to a secure and well-managed environment where risks are minimised and standards remain high. Safety is not separate from storage operations; it is part of providing a reliable and professional service every day.